Playbook
AI Use Case Intake Process
A structured, repeatable process for capturing, evaluating, and prioritizing AI use cases across your organization. Move from scattered ideas to a governed backlog of high-value opportunities.
- Steps
- 05
- Read time
- 20min
- Templates
- 04
- Conditions
- 03
- Access
- Pro
PlaybookAI Use Case Intake Process
When to use this
When your organization receives AI requests from multiple departments with no consistent way to evaluate or prioritize them. When leadership asks which AI projects to pursue first. When you need to demonstrate governance rigor to stakeholders or auditors.
What you'll have at the end
A scored, prioritized use case backlog ready for governance review and resource allocation.
01
Establish Your Intake Channel
Create a single, accessible way for people across the organization to submit AI ideas — not a committee decision, not an email chain, a structured form.
Tips
- Publicize the intake channel explicitly — department heads need to know it exists and be expected to use it
- Separate the submission step from the evaluation step — intake is not the time to say no
- Set a response SLA: acknowledge every submission within 5 business days even if just to confirm receipt